After joining forces with Hydrauvision we had the opportunity at the end of July to demonstrate the power of this merger.
One of Hydrauvision’s branches, in Raamsdonksveer, received a request from one of their customers whether a service technician was available for their vessel, which was in RAK (UAE) for a maintenance period and was experiencing electrical problems in the TMS deck crane, which is equipped with a Hydrauvision’s electrical system.
After contact with the youngest member of the Hydrauvision group, Global Electrical Systems, a field service engineer was on his way quickly. GES has also a team of field service engineers who quickly resolve disruptions and minimize their impact. If necessary, our technicians are quickly on site worldwide for repairs.
Before departure, there was a briefing between Hydrauvision and GES in which the system was explained and the technical documents shared. And during the job there was office support during the job on location, so that the job could be completed smoothly.
The work involved replacing an HMI in the crane cabin and a check of the main cabinet of the power pack. In which the drawings have been adapted to the actual situation and the wiring of the cabinet in the cable ducts and the cabinet in general cleaned up plus brittle wires in the cabinet that may have caused problems with the control of the crane replaced with new wires.
Afterwards, together with the ship's electrician, the crane was functionally tested to see whether the crane works as intended and whether everything works as it should.
All in all, a nice job in which we have joined forces well and left behind a satisfied customer.
